What is discussed during therapy sessions is kept confidential. That means that no content, whether verbal or written is shared with any third party without your authorisation and written consent except in the following occasions:
1. Duty to Warn and Protect
If you disclose a plan or threat to harm yourself, I am obliged to notify your next of kin and/or legal authorities. In the case that your plan or threat to harm another person, I am required to warn the possible victim and/or notify legal authorities.
2. Abuse of Children and Vulnerable Adults
If you disclose, or it is suspected that there is abuse or harmful neglect of children or vulnerable adults (i.e. the elderly, disabled/incompetent) I must report this to the appropriate authorities.
You may cancel and reschedule up to a specific number of sessions, depending on the agreed course and length of treatment without charge. Any additional cancellations will be billed at the full agreed fee if a 24hours notice has not been provided.
My cancellation policy reflects my view that therapy is a commitment which needs to be taken seriously. You’ll find that except for scheduled holidays and vacation, I also don’t cancel sessions (except for the rare emergency) or book somebody else over your session time.
If you need to reschedule your appointment time and give me enough notice, I’ll often be able to offer an alternative time, though this cannot be always guaranteed.
ARRIVAL AND LATE ATTENDANCE
Although my practice has a waiting room available, I need to ensure confidentiality with all clients and therefore would not be able to accommodate you if you arrive earlier than your scheduled appointment. Similarly, in order to ensure consistency and reliability of scheduled appointments, any late arrivals will not have their length of appointment extended.
PHONE & EMERGENCY CONTACT
In case of an emergency, please do not hesitate to contact me. Even if I am not available at that time to take your call, you can leave a voicemail or text message and I will return your call as soon as possible. I am usually able to return your call within the day. However, if you or any other person are in danger in any way or need immediate assistance, please contact emergency services by dialling 112 or visit your local A&E if you need medical assistance.
For any other specialised assistance please contact any of the following services:
*Please note that these services are for Cyprus only
- HELPLINE -
Counselling support for domestic violence issues concerning you or other people.
Information about your legal rights and choices in order to find the best possible solution for you.